Privacy Policy
Last updated: [Insert date]
This Privacy Policy explains how Doreen Loubser collects, uses and protects personal information when you visit this website, submit an enquiry, complete a contact form, follow links, or interact with any content on the site.
By using this website, you agree to the collection and use of information as described in this policy.
Who we are
This website represents Doreen Loubser, author, writer and speaker.
Website: [website URL]
Contact email: [email address]
Information we may collect
We may collect personal information that you choose to provide, including:
- Name and surname
- Email address
- Phone number
- Organisation or company name
- Event or booking details
- Messages submitted through contact forms
- Any other information you choose to send through the website
We may also collect basic technical information when you use the website, such as browser type, device information, pages visited, referring pages, approximate location, IP address and cookie information.
How we use your information
We use your information to:
- Respond to enquiries
- Manage speaking, media or booking requests
- Communicate about Doreen’s work, books, events or updates
- Improve the website and user experience
- Protect the website from spam, misuse or security issues
- Comply with legal or administrative requirements
We will not sell your personal information.
Contact forms and booking enquiries
When you submit a contact form or booking enquiry, the information you provide is used to respond to your request. This may include contacting you by email or phone, depending on the details you provide.
Please do not submit confidential or sensitive information through the website unless it is necessary for your enquiry.
Cookies and website analytics
This website may use cookies or similar technologies to improve functionality, understand website traffic and measure how visitors use the site.
Cookies are small files stored on your device. You can disable cookies through your browser settings, but some parts of the website may not work as intended.
The website may use third-party tools such as analytics, spam protection, embedded videos, social media links or other website services. These third parties may collect information according to their own privacy policies.
Social media and external links
This website may contain links to Doreen’s social media profiles, publisher pages, media features, articles or other external websites.
Once you leave this website, this Privacy Policy no longer applies. You should review the privacy policy of any external website you visit.
Sharing of information
We may share personal information only where necessary, including with:
- Website hosting providers
- Email or contact form service providers
- Analytics or security service providers
- Professional advisers, where required
- Legal or regulatory authorities, where required by law
Any third-party service provider should only process information for the purpose of providing its service.
Protection of personal information
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.
However, no website, email system or online service can be guaranteed to be completely secure. You use the website and submit information at your own risk.
Retention of information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required or allowed by law.
Booking enquiries, contact form submissions and related communication may be retained for administrative, record-keeping or follow-up purposes.
Your rights
Depending on applicable law, including the Protection of Personal Information Act, you may have the right to:
- Request access to personal information held about you
- Ask for incorrect information to be corrected
- Request deletion of information where appropriate
- Object to certain processing of personal information
- Withdraw consent where processing is based on consent
- Submit a complaint to the Information Regulator
To exercise any of these rights, contact us at [email address].
Children’s privacy
This website is intended for a general audience. We do not knowingly collect personal information from children without appropriate consent. If you believe that a child has provided personal information through this website, please contact us so that we can take appropriate steps.
Changes to this policy
This Privacy Policy may be updated from time to time. The updated version will be posted on this page with a revised “Last updated” date.
Contact
For questions about this Privacy Policy or how your information is handled, contact:
Doreen Loubser
Email: [email address]
Website: [website URL]